The SNA Anxiety Toolkit

Course Overview
Children struggling with anxiety can find the school environment overwhelming—and as an SNA, you play a vital role in offering the support they need to feel safe, understood, and ready to learn. But knowing how to help can feel challenging.
This practical, easy-to-follow course gives you six essential tools to confidently support anxious children in the classroom. You’ll gain a clear understanding of anxiety—how it presents, why it happens, and what works to help children feel more secure and regulated.
Through simple, effective strategies, you’ll learn how to:
- Understand anxiety through the lens of developmental and brain science.
- Recognise signs and triggers of anxiety and how to respond with confidence
- Create a calm, supportive environment that helps children feel safe
- Use six practical tools to help anxious children thrive in the school setting
By the end of this course, you’ll walk away feeling empowered, prepared, and equipped with actionable techniques that make a real difference in a child’s day.
This course is designed specifically for SNAs working in primary schools—so whether you're new to the role or looking to expand your toolkit, these six steps will give you the confidence and skills to support children with anxiety effectively.
Learning Outcomes: Participants will:
- Understand anxiety through the lens of developmental and brain science.
- Recognise signs and triggers of anxiety and how to respond with confidence.
- Create a calm, supportive environment that helps children feel safe.
About the Author

Hayley Rice
Hayley Rice is a Child and Adolescent Psychotherapist specialising in Play Therapy. A former primary school teacher, Hayley works closely with Special Needs Assistants (SNAs) to provide practical strategies and resources that help support students with a range of needs, including anxiety, anger, sensory processing, and emotional regulation.
Hayley’s approach is grounded in building positive, trust-based relationships between SNAs and students, creating inclusive learning environments where all children can thrive. She offers training, workshops, and resources to SNAs to empower them in their work with children, helping them foster a supportive, nurturing atmosphere in the classroom.
As a dedicated advocate for children’s emotional well-being, Hayley is passionate about providing SNAs with the knowledge and tools they need to support students' unique needs and help them achieve success both academically and personally.
Course Access & Certification
Access & Dates:
This course is now open for enrolments.
Enrolment lasts for 90 days from the day of purchase.
Certification:
This course is NOT approved for E.P.V. certification by the Department of Education and Youth.
A certificate of completion is downloadable upon successful course completion.
By registering for this course you are agreeing to Mayo Education Support Centre's Site Policy for use of this website, available to view at the bottom of your screen.